Order status is viewable after you login to your account. Remember to click on Member Center after entering your account information to view your order status.
To track where your package is, please use the tracking number we provided and then go to the corresponding official websites of couriers your order is shipped with.
Your package is trackable over the internet in 2-3 days once tracking number is provided.
If your tracking number starts with "EA" or "EB" and ends in "CN", then your order is shipped via postal service, please trace your package over your local postal service website.
USA www.usps.com
CANADA www.canadapost.ca
ENGLAND www.parcelforce.com
AUSTRALIA www.auspost.com
FRANCE www.laposte.fr
GERMANY www.deutschepost.de
ITALY www.poste.it
If your tracking number starts with "GT" and ends in "WW", then your order is shipped via TNT service, please track your parcel over www.tnt.com
If your tracking number is a 10-digit number, then your order is shipped via DHL service, please kindly track your parcel over www.dhl.com
